Not applicable.

Professional Studies is committed to being learner focused, ethically sound, academically excellent, responsive, institutionally accountable, empowering, and resolute.

A learner in Business Quality Management will complete the following outcomes:

• Possess depth and breadth of key business concepts and generally accepted quality management theories and practices.
• Demonstrate the skills necessary for competency as a quality improvement manager.
• Demonstrate the skills necessary for competency in finance, decision-making, and accounting practices.
• Demonstrate an understanding of how to effectively lead people and processes in complex business environments.
• Demonstrate the ability to craft documents which showcase their understanding of the use of technological tools.
• Exhibit an understanding and appreciation of ethics in management.
• Exhibit effective communication skills.

All learners complete a capstone research project applicable to their major before graduation which is externally evaluated for evidence of competency in meeting the program outcomes. The evaluator uses rubrics with categories of Distinguished, Proficient, Basic and Below Standard.
Scores reflect a compilation of submissions for Fall 2009.

Of the capstone projects in Business Quality Management evaluated for the Fall, 2009, 74% scored proficient or higher.

Not applicable.