Not Applicable.

MISSION STATEMENT

The Retail Management Certificate of Completion (CCL) is designed to prepare individuals working in the food industry, and related fields, for the management challenges of the future. The curriculum encompasses several business essentials and also emphasizes the skill sets needed for effective management and communication in the work environment.

PROGRAM COMPETENCIES

• Demonstrate the application of fundamental accounting principles and procedures utilizing standard applications and current information technologies.
• Explain fundamental computer concepts and programming techniques and perform basic operations on the computer.
• Identify the principal verbal and nonverbal signals used in employee communication.
• Demonstrate contemporary written communication skills by producing memos, letters, informal and formal reports.
• Demonstrate skills in leading, negotiating, and working in harmony with others in a business setting.
• Solve business problems involving bank reconciliation, percent, fractions, decimals, payroll, interest, present value, and depreciation.
• Describe various leadership styles and management techniques and explain their use in contemporary business settings.
• Identify current trends and career opportunities within the industry.
• Describe basic departmental, merchandising, and advertising operations.
• Apply marketing principles to the development of a marketing strategy.

For the complete alignment of program competencies visit Center for Curriculum and Transfer Articulation (CCTA).

Assessments in the individual courses are tied to lesson objectives as well as course competencies. They include both subjective and objective assessments that challenge students to demonstrate their skill level. Summative assessments (midterm and final exams) are designed to have students apply their knowledge and understanding of key concepts and think critically about how those concepts can be applied to real-life situations.

For the CCL in Retail Management, final assessments/projects for COM110, GBS233, MGT229, MGT251, and MGT276 were pulled from RioLearn/Perception, Rio's online grading tool. Of all students in the program who earned a CCL degree during Fiscal Year 2010, the overall final exam/project pass rate for the five classes was 100%. 

Not Applicable.